Privacy
Effective 30 October 2026
Who we are
Sawtooth Emmett Plumber helps homeowners with repairs and installations in the areas listed on this website. This notice explains what information we collect, why, and the choices you have.
What we collect
When you call: your phone number, the time and length of the call, and, if we tell you at the start of the call that it is recorded, a recording. What you tell us on the call: your name, address and what the job is. When you use this website: pages visited, clicks, device and browser type and approximate location, collected with cookies or similar tools by our analytics and session-recording services. Form fields are masked in session recordings.
How we use it
To answer you, arrange the work, follow up on the job, keep quality high, improve this website, prevent fraud, and meet legal obligations.
Who we share it with
The licensed local service provider who handles your job, which may be an independent company that pays us for connecting you. Companies that run our phone, hosting, analytics and email under contract. Authorities when the law requires it. We do not let anyone use your details to market unrelated products.
Your privacy choices
You can ask us not to share your details with a service provider for a fee, ask what we hold about you, or ask us to delete it. Call us and say which request you are making. We will respond within 45 days. We honor Global Privacy Control browser signals as an opt-out of sale or sharing.
Calls and messages
We only text or email you about your request, or about other offers if you agreed to receive them. Reply STOP to texts or use the unsubscribe link in emails at any time.
How long we keep it
Job and call records for as long as needed for the work, warranties, accounting and legal requirements, then we delete or anonymize them.
Security
We use reasonable safeguards, but no system is completely secure.
Children
This website is not meant for children under 16, and we do not knowingly collect their information.
Changes
We will post any change here with a new date.